Privacy Guaranteed! (We will never spam, rent, or sell your information)

Privacy Policy Template Effective Date: April 17, 2025

1. Introduction

This Privacy Policy explains how Connected Care NP ("we," "our," or "us") collects, uses, shares, and protects your information when you interact with our website, services, and communication channels, including SMS and email. By using our services or submitting information through our website, you agree to the practices described in this policy.

2. Information We Collect Personal Information

We collect personal data you voluntarily provide to us, including:

Name, Email address, Phone number, Billing or shipping address (if applicable) Timestamped SMS/email opt-in consent, Payment details (processed securely via third-party platforms)

Non-Personal Information

Automatically collected information includes:

IP address, Device and browser type, Site usage data through cookies and analytics tools

3. How We Use Your Information

We use your information to:

Deliver services or products you request Send appointment reminders and confirmations Send promotional or marketing messages (if opted in) Respond to support inquiries Analyze website usage and improve performance Maintain compliance with legal and regulatory obligations

4. SMS Messaging Terms

By providing your phone number and opting into SMS communications, you agree to receive:

Appointment confirmations, reminders, and service notifications Program updates, promotional messages, or follow-up support (if opted in)

Opt-Out: You may cancel SMS messages at any time by replying "STOP." You may reply "HELP" for assistance. Message frequency may vary. Message and data rates may apply.We comply with applicable laws including the Telephone Consumer Protection Act (TCPA) and A2P 10DLC messaging regulations. Age Restriction: Users must be 18 or older to participate in our messaging program.

5. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information. We only share your data under the following circumstances:

Service Providers

Vendors and partners who help us operate the website or deliver services (e.g., payment processors, email/SMS delivery platforms) SMS aggregators and platforms, but only to send authorized communications

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

Legal Compliance

When required by law, subpoena, or government request

Business Transfers

In the event of a business merger, acquisition, or asset sale

All shared data is disclosed only to the extent necessary, and we require all partners to maintain strict confidentiality and data security.

6. Data Security

We take reasonable steps to protect your information, including:

SSL encryptionAccess controls and authentication safeguardsSecure storage of sensitive data via third-party systemsStaff training and internal review processes

However, no system is 100% secure. Use of our services is at your own risk.

7. Cookies & Tracking Technologies

We use cookies and similar tools to:

Understand user behaviorImprove functionalityCustomize your experience

You may disable cookies via your browser settings. Some functionality may be affected.

8. Your Rights & Choices

You have the right to:

Access, update, or delete your personal data Withdraw consent for email or SMS communications Request details on how your data is used

To exercise these rights, please contact us at Peter Rosen, FNP-C.

9. Third-Party Links

Our website may include links to other websites. We are not responsible for their content or privacy practices. Please review their privacy policies independently.

10. Updates to This Policy

This Privacy Policy may be updated periodically. The latest version will be posted on our website with the revised effective date.

11. Contact Information

If you have questions or concerns regarding this Privacy Policy, contact us at:

Connected Care NP

315 East Fifth Street, Suite 202, Waterloo, IA 50703

319-209-4117

By using our website and services, you agree to this Privacy Policy.


CONTACTING US

If you have questions about our privacy statement or privacy practices, please contact us at:

Connected Care NP

 

Attn: Legal &

Compliance Department

315 East Fifth Street

Suite 202

Waterloo, IA 50703

USA

[email protected]

#319-209-4117